Serezhkin В. Н. Estimation of the probability of a call failure in a queuing system. Journal of Civil Protection, [S. l.], v. 5, n. 4, p. 458–465, 2021. DOI: 10.33408/2519-237X.2021.5-4.458. Disponível em: https://journals.ucp.by/index.php/jcp/article/view/661. Acesso em: 11 aug. 2022.